Privacy Policy
Access from our website www.astroflow.app or from the Astroflow mobile
application, under the responsibility of BABILON SKY S.L. (hereinafter referred to
collectively as the “Platform”), to certain areas, services, and products, content,
and/or resources of Astroflow will only be possible upon prior provision by
Astroflow customers and users (hereinafter referred to individually as “User” and
collectively as “Users”) of certain categories of personal data. In such cases,
Users will be required to provide certain personal data, which will be subject to
automated or non-automated processing by BABILON SKY S.L., as the Data
Controller duly identified in accordance with the provisions of this Privacy Policy.
In this sense, and during the registration process and the collection of personal
data of its ownership, the User will be informed of which specific categories of
personal data must be provided mandatorily to access certain areas, services,
products, and content under the responsibility of BABILON SKY S.L.
Consequently, all registration and use of the Platform implies an express,
specific, and informed acceptance of this Privacy Policy by the Astroflow User.
In connection with the use and navigation of the Platform, Astroflow stores the
connection data of the device used by the User to access the services and
resources offered through it. In this sense, when the User accesses the Platform,
the system where they are hosted automatically recognizes the IP address of
their device, information about their device, the type of device, their Internet
connection, browser type, version, and operating system, the date and time they
logged in, logged out, and which parts of our Platform they navigated
(clickstream). It is necessary for our system to know this data and information
about their device because it needs to be able to communicate with it to send
what it requests through their browser and/or application and consequently for
the User to see it on their screen.
Neither our system nor we can know your personal data, such as name, address,
telephone, etc., unless the User has provided them to us.
The system where our Platform is hosted uses, according to the desired
configuration at any time by each User, cookies to facilitate Users' navigation, as
well as for statistical, personalization, and advertising purposes. See the
Astroflow Cookie Policy.
BABILON SKY S.L. reserves the right to modify, adapt, or update this Privacy
Policy concerning each data collection at any time and with reasonable notice to
adapt it to legislative, judicial, or jurisprudential changes that may affect it, as
well as industry practices. Notwithstanding the foregoing, when such
modifications, alterations, and/or updates involve or imply a substantial or
additional change in the processing of your personal data, you will be duly
informed and, where appropriate, your consent will be obtained for the new
processing.
The User declares under their responsibility and guarantees that the data
provided to BABILON SKY S.L. are true, correct, and belong to them, and in the
case of providing personal data of third parties, the User guarantees to have
previously informed them of the corresponding processing under the terms
indicated below, and particularly and where appropriate, to have obtained their
prior express and informed consent to provide them and for the specific
purpose of processing our services. In this sense, it will be the Users' obligation
to keep the information and data updated so that they correspond to reality at
all times. Any false or inaccurate statement resulting from the information and
data provided, as well as the damages that such information may cause, will be
the direct responsibility of the Users.
Confidentiality and security are core values for BABILON SKY S.L., and
consequently, we assume the commitment to guarantee user privacy at all times
and not to collect unnecessary information, as well as the commitment to
comply with current legislation on data protection and to respect the values and
principles of transparency and fairness, safeguarding the data and adopting all
measures to avoid alteration, loss, processing, or unauthorized access according
to the current data protection regulations. However, Users are informed that the
referred security measures are not unbreakable and/or invulnerable. Below, we
provide you with all the necessary information about our Privacy Policy
concerning personal data.
1. DATA CONTROLLER
BABILON SKY S.L.
NIF B16709594
C/ San Marius 52 2-1
08022 Barcelona Spain Contact
DPO: contact@astroflow.app
Hereinafter “Astroflow,” “we,” or the “Data Controller.” This Privacy Policy
covers all data collected and used by us on the Astroflow mobile application
(hereinafter and interchangeably referred to as “the Platform” or “App”). If
you have any questions or concerns about how we process and use your
personal data or wish to exercise any of the rights described above, please
contact contact@astroflow.app
2. PERSONAL DATA COLLECTED AND PURPOSES OF PERSONAL DATA
PROCESSING
Personal Data refers to any information or data that can identify you, either
directly or indirectly.
In this regard, the personal data collected by Astroflow includes:
“Registration” Form: In the event that you decide to register on Astroflow,
BABILON SKY S.L. requires processing your personal information to:
Identify you as an Astroflow user. For the mere aforementioned purposes,
BABILON SKY S.L. needs to process the personal data provided as a result of
the complete registration of the User in one or another ecosystem (e.g., your
Name and Surname, email address, gender, place of birth, date, and time of
birth) for incorporation and association to a "Record" of your ownership that
will allow us to identify you during the processes of contracting products
and/or services and/or requesting information required by the interested
party at any given time, as well as to process all this information together. If
you wish, you can provide us with a photograph of your image, which will be
used to identify your profile.
Enjoy, receive, and participate by sending commercial and advertising
communications electronically or otherwise promoted by BABILON SKY S.L.
of the information, content, products, services, surveys, events, and
workshops of these environments with the corresponding management and
personalization (i.e., the assessment of your preferences, tastes, and
consumption habits).
As a result of the aforementioned, the User is informed that their personal
data will be processed to adapt the previously described service to the
tastes, consumption habits, and preferences of the User, which allow offering
a personalized service of interest, tailoring our offers and recommendations
to these preferences, even through the realization of studies and analysis on
these tastes, habits, and consumption preferences, occasionally employing
fragmentation and/or segmentation techniques that allow profile
elaboration. No automated decisions will be made based on this commercial
profile that affect the fundamental rights and freedoms of the Users.
Regarding these electronic commercial communications promoted by
BABILON SKY S.L., the User is informed that they can unsubscribe from these
communications at any time through the mechanisms enabled for this
purpose in these communications or by exercising the data protection rights
to which they are entitled under the law and in the terms indicated below.
Enjoy “Push Notifications.” Similarly, the User can enjoy and receive “push”
notifications through Astroflow's digital environments, which can be
activated and deactivated at any time from the corresponding electronic
device or browser.
Enjoy and participate in the different personalized remarketing actions
generated through the functions of Google Ads, Meta Ads, X Ads, Bing Ads,
LinkedIn Ads, and Pinterest Ads.
At BABILON SKY S.L., we use Internet advertising to keep our Users updated
on our news, promotions, and discounts, as well as to help them find certain
products or services marketed by us. In this sense, BABILON SKY S.L. uses the
remarketing functionalities or means of the following social networks and
digital platforms, namely Meta Inc. (“Meta”), Google LLC. (“Google”),
Microsoft Corporation (“Microsoft”), X Inc. (“X”), LinkedIn Corporation
(“LinkedIn”), and Pinterest Inc. (“Pinterest”), which allow these Users to see
segmented advertising from Astroflow, that is, based on the particular
interests of each User when visiting the social networks Meta, LinkedIn, X,
and Pinterest, as well as the environments of Google (YouTube, Google
searches, etc.) or Microsoft (namely, the Bing search engine).
Thus, and thanks to this remarketing functionality, specific audiences can be
created from certain categories of personal data owned by our Users, as well
as generate specific digital marketing campaigns aimed at each target
audience. For this purpose, BABILON SKY S.L. needs to share with the
aforementioned social networks or digital platforms the following categories
of personal data owned by our Users, namely name and surname, age,
gender, postal address, email address, telephone, interests, and tastes, using
technical measures and methodologies that guarantee the confidentiality,
integrity, and availability of this personal information - such as the use of
cryptographic functions like hashing.
This information shared by BABILON SKY S.L. will be deleted by each social
network or digital platform immediately after the completion of the specific
personalized remarketing action and under no circumstances will it be
accessed by any unauthorized third party.
Regarding these remarketing actions promoted by BABILON SKY S.L., Users
are informed that they can unsubscribe from them at any time by exercising
the data protection rights to which they are entitled under the law and in the
terms indicated below. However, Users are informed that the request to
unsubscribe from these actions implies unsubscribing from all digital
interactions promoted by Astroflow through these digital environments and,
consequently, the inability to enjoy marketing campaigns generated through
techniques or tools such as “similar audiences” or to enjoy the functionalities
of these environments.
Enjoy and participate in the different digital marketing actions generated
through the “LookALike Audiences” tool of Google Ads, Meta Ads, X Ads,
Bing Ads, LinkedIn Ads, and Pinterest Ads. Thanks to the personalized or
similar audiences functions provided by Meta, Google, Microsoft, X, LinkedIn,
and Pinterest, new specific audiences can be created related to a specific
target audience, and this based on specific categories of personal data
owned by our Users, such as name and surname, gender, age, postal
address, email address, telephone, interests, and tastes.
In this sense, BABILON SKY S.L. needs to share with the aforementioned
social networks and/or digital platforms information about our registered
Users whom we suspect belong to the target group to be impacted and
share similar profiles and characteristics or common interests.
Subsequently, the corresponding social network or platform will decrypt the
data transmitted by BABILON SKY S.L. (to the extent that the owner of this
information is a member of the social network or platform) as part of its
relationship with the referred social network or digital platform to be able to
show specific advertisements to users of these social networks or platforms
with profiles similar to those of the shared database Users - without it
implying that the identity of this new audience is revealed to BABILON SKY
S.L.
This information shared by BABILON SKY S.L. will be deleted by each social
network or digital platform immediately after the campaign ends and under
no circumstances will it be accessed by any unauthorized third party.
We recommend our Users review the Privacy Policies of these environments
for more details on these digital marketing actions available at the following
links:
Link to Meta's Privacy Policy: https://www.Meta.com/policy.php
Link to Instagram's Privacy Policy:
https://www.Meta.com/help/instagram/155833707900388
Link to Pinterest's Privacy Policy: https://policy.pinterest.com/privacy-policy
Link to LinkedIn's Privacy Policy: https://www.linkedin.com/legal/privacy-
policy
Link to Bing's Privacy Policy: https://privacy.microsoft.com/privacystatement
Link to X's Privacy Policy: https://x.com/privacy
Regarding these digital marketing actions promoted by BABILON SKY S.L.,
Users are informed that they can unsubscribe from them at any time by
exercising the rights to which they are entitled under the law. However,
Users are informed that the request to unsubscribe from these actions
implies unsubscribing from all digital interactions promoted by BABILON
SKY S.L. through these digital environments and, consequently, the inability
to enjoy remarketing campaigns promoted by us, as well as the
functionalities of these environments.
Enjoy Astroflow's own Digital Advertising.
Likewise, the User may see banners and advertisements from Astroflow on
other websites, applications, and social networks managed through cookies
or similar technologies if they activate through the present Platform or the
web environment, application, or social network they are browsing, the
functionality for this advertising service. For more information, see the
Cookie Policy.
In this regard, for your safety, we have trusted the payment system through
Apple Store. Subscription to our services will be done through the Apple
Store. App
Analytics Processing: Access to the Astroflow App requires the processing of
your navigation data for analytical and statistical purposes that allow us to
understand how Users interact with our App and thus be able to introduce
improvements to it.
App Geolocation Processing: Regarding geolocation, Astroflow informs the
User that it is a system by which the App uses the device's sensors to locate
the User at a point on the map. The User expressly and explicitly accepts that
the Astroflow App accesses these data upon installation. If the User uses the
IOS system (Apple) to download the App, they can give express consent to
the use of geolocation by the App. If the User uses the Android system
(Google), the Google system itself (outside of BABILON SKY S.L.) informs the
User of everything that needs to be accepted from the beginning to install
the App, as well as the remaining functionalities (optional) to be enabled by
the User in the App, one of them being geolocation. In any case, the User
can uninstall this geolocation option on their device at any time by following
the corresponding instructions or steps informed on their device - if the App
is uninstalled, geolocation cannot be used. Geolocation data is anonymous
and is not stored in any Astroflow file.
Data obtained when contacting us and addressing your inquiries and/or
requests: When you contact us through the means provided on the Platform,
we collect any data you voluntarily provide through the contact email, such
as your name and email address.
You guarantee that all data about your identity and legitimacy provided to
BABILON SKY S.L. in the corresponding forms on the Platform is truthful,
accurate, and complete. You also commit to keeping your data updated. In
the event that you provide any false, inaccurate, or incomplete data, or if
BABILON SKY S.L. considers that there are well-founded reasons to doubt
the truthfulness, accuracy, and completeness of them, BABILON SKY S.L. may
deny you access and use of the Platform or any of its contents and/or
services.
Consequences of not providing personal data: Providing Personal Data
requires a minimum age of 18 years or, where appropriate, sufficient legal
capacity to contract. The requested personal data is necessary to manage
your requests and/or provide the services you are interested in; therefore, if
you do not provide them, we will not be able to serve you properly or
provide the requested services. In any case, we reserve the right to decide
whether or not to include your personal data and other information in our
databases.
Likewise, we also collect information that you provide indirectly when
creating an account and using our services:
Information on how you use our products, the features you use, the actions
you take, the people or accounts you interact with, and how you interact
with them. Information derived from your use of the Platform in an
aggregated manner to implement improvements in the functioning of the
Platform and provide you with recommendations that may be of interest to
you. Additionally, and in general terms, the personal data provided through
the use of the Platform is necessary for the following purposes:
Identify you as a user and give you access to the different features, products,
and services available to you as a service user.
Perform correct service management and provide the requested service.
Manage and track the contractual and pre-contractual relationship
maintained with you. Provide you with a means to contact us. Respond to
your questions and/or requests. Communicate with you by email regarding
new services, updates, or any other matter we consider may be of interest to
you. Improve, develop, and test our Platform. Protect the rights, property,
and/or safety of Astroflow. On the other hand, for the proper functioning of
the Platform, we use technical and functional cookies to:
• Correctly receive reminders, technical recommendations, service
updates from the Platform, security alerts, and support messages.
• Improve the services you might subscribe to by studying your behavior
as a user to tailor it to your needs and preferences.
• Generate reports and statistics in a dissociated manner.
• Research, develop, and improve user services or offer new services,
features, and tools. Depending on the products, services, or features to
which the User subscribes or wants to enjoy at any given time, BABILON SKY
S.L. will process some data or others, which will generally be, as the case may
be: Identifying personal data (e.g., Name and Surname, email address,
gender, place, date, and time of birth); Connection and navigation data (if
you interact with us from electronic devices); Geolocation data (if you
interact with us from the mobile); Commercial and advertising information
and data; and Data on your tastes and preferences.
3. LEGITIMIZATION FOR PERSONAL DATA PROCESSING
The processing of your data is necessary for the execution of the terms
governing the use and enjoyment of the Platform (Astroflow). In any case, you
are giving us your consent by accepting this privacy policy through the consent
mechanisms established on the Platform.
Similarly, we consider that we have a legitimate interest in performing the
necessary checks to detect and prevent potential fraud when you register on the
Platform.
In general terms, the legal basis or legitimation for the processing of your
personal data provided through the digital environments of BABILON SKY S.L.
will be as duly identified in our privacy policies, which may be, as the case may
be, the express consent requested from the User for each processing purpose,
the fulfillment of your high expectations, the execution of pre-contractual or
contractual measures requested by the User, as well as the legitimate interest
that binds our relationship.
Specifically, we find:
Verify the user's age: Minors are not authorized to register on this Platform or to
contract services. The legal basis for processing the user's date of birth is the
existing legal obligation. Manage service contracting on the Platform: The legal
basis is the contractual and pre-contractual relationship maintained with you at
the time of accepting the corresponding Terms and Conditions, as well as your
consent by accepting this privacy policy through the established consent. User
support: we have a legitimate interest in addressing the requests or inquiries
you raise through the various contact means available. When you contact us for
managing incidents related to the use of the Platform, the processing is
necessary for the execution of the contractual relationship maintained with you.
When your inquiry is related to exercising the rights we inform you of below or
with claims related to our services, what legitimizes us to process your data is
the fulfillment of legal obligations on our part. Regarding quality aspects, we
have a legitimate interest in analyzing the usability of the Platform and the
degree of user satisfaction, as the aim is to improve the user experience and
offer a higher quality service. Sending commercial and advertising
communications with the Astroflow service to which you are subscribed: The
legal basis is legitimate interest in accordance with Recital 47 of the General
Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN
PARLIAMENT AND OF THE COUNCIL of 27 April 2016).
4. RECIPIENTS OF COLLECTED PERSONAL DATA
Your Personal Data may be communicated to third parties, i.e.: To fulfill the
purposes indicated in this Privacy Policy, it is necessary that for certain cases and
services, we give access to your personal data to third-party recipients, such as
other Data Controllers or service providers of BABILON SKY S.L. (Data Processors
of BABILON SKY S.L.). Regarding the latter, BABILON SKY S.L. has signed the
corresponding data processing contracts with each of the providers that provide
services to BABILON SKY S.L. to ensure that these providers will process your
data in accordance with current legislation.
a) Service providers - "Data Processors": Technology service providers; Electronic
signature service provider; Payment solutions provider; Customer service-related
service providers; Marketing and advertising communication service providers;
b) Service providers - "Data Controllers": Credit institutions, financial entities;
Fraud detection and prevention entities;
Similarly, some of these Data Processors may be located in territories outside
the European Economic Area (the countries of the European Union plus
Liechtenstein, Iceland, and Norway).
For this purpose, BABILON SKY S.L. will adopt appropriate guarantees, always
safeguarding the integrity and confidentiality of your data. With some of these
providers, BABILON SKY S.L. has signed Standard Contractual Clauses adapted
by the European Commission as a guarantee of those transfers made to
countries that do not have an adequacy decision from the European
Commission (https://ec.europa.eu/info/law/law-topic/data-protection/data-
transfers-outside-eu/model-contracts-transfer-personal-data-third-
countries_en).
Outside of these cases, BABILON SKY S.L. will not communicate your personal
data to third parties unless express or contractual authorization or legal
obligation or permission is given.
c) Community and other Astroflow users:
By creating an Astroflow username to access the “Compatibilities” feature and
accepting these terms and conditions, the user agrees that Astroflow is an
astrological community where other users may have access to certain private
information provided during registration. This information includes the user's
First Name, Last Name, Date of Birth, and Place of Birth. The purpose of sharing
this information is to facilitate interaction and astrological analysis between
community members and their astrological compatibilities. Astroflow is
committed to protecting its users' privacy and taking reasonable measures to
ensure the security of the shared data. However, users should be aware that by
accessing the mentioned “Compatibilities” feature, they are authorizing access
to this information by other users. Users can manage their privacy preferences
and configure who can access their information in their profile settings by
setting their profile to “private.” Astroflow will not be responsible for the use
other users make of this shared information.
5. RETENTION OF YOUR PERSONAL DATA
We will only retain your Personal Data for the period necessary for the purposes
for which we process them until your account is deleted or the data subject
requests their deletion, or during the legally established period for this purpose
(the data retention period will be determined by commercial, accounting, and
tax regulations or other current regulations that establish a mandatory retention
period longer than the aforementioned).
Personal Data obtained through Platform registration or email will be retained
until the service is performed or during the time necessary to resolve your
inquiry.
We may retain some personal data to fulfill our legal or regulatory obligations,
as well as to manage our rights (for example, to enforce our claims in court) or
for statistical or historical purposes. In case of inactivity, BABILON SKY S.L. will
retain the personal data provided by Users for a maximum period of 12 months,
without prejudice to the possibility of exercising your rights in the terms
indicated below.
6. RIGHTS REGARDING YOUR PERSONAL DATA
The User may exercise the rights recognized in the data protection regulations
regarding the data collected in the manner provided in this Privacy Policy, in
particular the rights of access, rectification, deletion, opposition, limitation, and
data portability.
Interested Users have the right to access their personal data and to request the
rectification of inaccurate data or, where appropriate, to request their deletion
when, among other reasons, the data is no longer necessary for the purposes
for which they were collected.
In certain circumstances, Users may request the limitation of the processing of
their data, in which case BABILON SKY S.L. will only retain them for compliance
with legal and administrative obligations, defense of our interests and rights, as
well as for the exercise or defense of claims, sanctions, and liabilities.
The User will also have the possibility to withdraw consent at any time for any
processing for which consent has been granted, without affecting the lawfulness
of the processing based on the consent prior to its withdrawal.
When the rectification or deletion of personal data is carried out, they must be
blocked. Specifically, data blocking consists of "identification and reservation of
data by adopting technical and organizational measures to prevent their
processing, including their viewing, except for making the data available to
judges and courts, the Public Prosecutor's Office, or competent Public
Administrations, in particular data protection authorities, for the enforcement of
possible liabilities arising from the processing and only for the period of
prescription of these liabilities."
The rights referred to may be exercised by the User, duly indicating the reason
for their claim, by sending an email to contact@astroflow.app. Requests sent by
email must be made from the email address registered by the applicant. In any
case, the User must accompany their request with a copy of their valid National
Identity Document or, where appropriate, their valid Foreigner Identification
Number to exercise the mentioned rights and to provide guarantees of
identification of the corresponding applicant.
Additionally, if you consider that your data has been processed inadequately,
you have the right to file a complaint with the Spanish Data Protection Agency
(C/ Jorge Juan 6. 28001 Madrid www.aepd.es).
7. SECURITY OF YOUR PERSONAL DATA
To safeguard the security of your personal data, we inform you that we have
adopted all necessary technical and organizational measures to ensure the
security of the personal data provided, protecting them from alteration, loss,
processing, or unauthorized access.
Privacy Clause for the Use of Astroflow GPT
a. Information Collected
To provide personalized astrological interpretation services, Astroflow GPT may
collect and process the following personal information:
• Date, time, and place of birth: This information is necessary to accurately
calculate the natal chart and provide astrological interpretations.
• Interaction data: Includes inquiries made, responses received, and any other
interaction with the system to improve the service's accuracy and
personalization.
b. Use of Information
The information collected is used exclusively for the following purposes:
• Natal chart generation: Use birth data to calculate the position of planets and
other astrological elements.
• Personalized astrological interpretations: Offer analysis and recommendations
based on the natal chart and inquiries made.
• Continuous service improvement: Analyze interactions to improve the accuracy
and quality of interpretations and recommendations.
c. Storage and Security
We commit to protecting users' personal information through the following
measures:
• Data security: Implement technical and organizational measures to protect
personal data against unauthorized access, alteration, disclosure, or destruction.
• Data retention: Personal information is retained only as long as necessary to
fulfill the purposes described in this clause unless the law requires or permits a
longer retention period.
d. Information Sharing
Astroflow GPT does not share, sell, or rent personal information to third parties,
except in the following cases:
• User consent: When the user has given explicit consent to share the
information.
• Legal requirements: When necessary to comply with a legal obligation or to
protect the rights, property, or safety of Astroflow, our users, or others.
e. User Rights
Users have the right to:
• Access: Request access to the personal information we have about them.
• Correction: Request the correction of inaccurate or incomplete personal
information.
• Deletion: Request the deletion of their personal information, subject to certain
legal exceptions.
• Restriction of processing: Request the limitation of the processing of their
personal information in certain circumstances.
f. Changes to this Clause
We reserve the right to update this privacy clause at any time. We will notify
users of any significant changes by posting the new clause on our website and,
where appropriate, through other communication means.
Date of last modification: May 31, 2024